Hearth House Venue

COVID-19 Updates

Current Updates
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Most Current Update

UPDATE – COVID-19

Saturday, February 27, 2021

We post new updates as soon we hear of and confirm modifications to COVID Restrictions.  If you don’t hear from us for a while, there is no new news. 

HEADLINES

CHANGE TO COVID dial 2.0 Increases Capacity To 149 Guests at Hearth House Venue

COVID dial 3.0 – State’s Best-Case Scenario Projections

Masks Maybe Here To Stay For Awhile

Hearth House Venue Receives 5-Star Certification

 

KEY POINTS.

 COVID DIAL LINK https://covid19.colorado.gov/covid-19-dial

CURRENT CAPACITY LEVELS as of February 26, 2021:

50% of legal capacity = 149 guests at Hearth House Venue

OUTLOOK – Anticipated Events Capacity Level Blue & Green:

If cases continue to decline it is likely that new capacity limits will be raised every month by 5-10%.  If cases rise capacity limits will either stay stable or become more restrictive.

These are Projections only *State’s best-case scenario projections, not guarantees.

*February – April: 50% of legal capacity = 149 guests at Hearth House Venue

*May – August:  60% of legal capacity = 179 guests at Hearth House Venue

*July – September:  75% – 80% of legal capacity = 224 -239 guests at Hearth House Venue

CURRENT RESTRICTIONS & MANDATES:

Masks: There is no news on lifting the Mask Mandate – Masks must be worn inside unless seated, and when not practical.  They are not required for First Dances, Ceremony, or Photos

Dancing:  Dancing inside is allowed with social distancing.

Yard Games:  Shared yard games are restricted at this time.

Food Service:  Food must be prepared and served by a licensed Retail Food Service Provider. Non-temperature sensitive baked goods are the exception.  Food prepared and packaged from a retail establishment like SAM’s Club, must come to the Venue in original packaging and be handled and served by a licensed Retail Food Provider.

5-Star Certification:  Hearth Hose Venue received the 5-Star Certification the first week in February. However, due to the 50% capacity cap on lower COVID dial levels, this does not help with increasing guest capacity, until the 50% capacity cap on the COVID dial increases as noted in the Outlook Projections Above.

RECOMMENDATIONS:
1. Invitations: Add a note to the bottom of your invitations about COVID.  “We’ll let you know ASAP, if COVID requires us to limit our guest list.
2. Reduced Guest List Plan: Have a plan for all scenarios so you don’t stress, and identify which guests will be notified if occupancy limits do not allow all of your guests to attend.

  • No COVID Restrictions – Full Capacity at Hearth House – up to 250 Guests
  • 75% or maximum of 225 guests
  • 50% or maximum of 150 Guests inside and outside
  • Level Orange, 25% or Maximum of 50 Guests inside, 75 outside
  • Level Red, No Events Allowed inside, 75 outside
  • Level Purple, No Events inside or outside

3. Don’t Postpone: Don’t postpone your celebration if at all possible.  It may be as good as it’s going to get for a while.  Many couples that postponed are regretful and now wish they had just lowered their guest count and celebrated as planned.  Some postponed when occupancy rates were between 50 – 150 guests in hopes of having 200 or more guests later, only to discover that, when their day came, occupancy limits were significantly reduced, and they ended up cancelling altogether.  Worse yet, many who already got married, are now cancelling the postponed celebration.

Again, thank you all for being understanding and so pleasant to work with.  For the few who have reached out asking about a refund because you already got married and just want to cancel;  We are sorry, we can’t make exceptions to our no-refund policy.  Thank you for being so kind and understanding.

If you need to reach out, please do so within your Online Portal.  Otherwise, we may miss it.  As always, we are happy to chat with you.  We can either chat online in your Online Client Portal, message center, or if you prefer, we can speak on the phone.  Please note, if you want to talk to request a refund, we are sorry; we don’t make exceptions to our no-refund policy, under any circumstances.  As always, if we can help you with something else, please let us know.

To schedule a Chat Session or Phone Call, follow this link to pick a day and time:  https://calendly.com/hearthhousevenue/call-with-hearth-house-venue

Current COVID-19 Postponement POLICY:

 The COVID Policy is applicable and available within 6 weeks of the event, when Hearth House Venue is closed due to COVID Shutdown, or when occupancy restrictions limit the guest count, as defined in the original Facility Use/ Booking Agreement. 

We ask couples to do whatever possible to hold their celebration at the current legal guest count rather than postpone, even if it means lowering the guest count.  Couples are regretful they did not choose this option and have cancelled and postponed multiple times since.  Many eventually end up cancelling altogether, especially if they already got married.  As time passes, motivation to spend the additional money on a big celebration diminishes.   Most wish they could go back in time and just lower their guest count.

 

UPDATE COVID-19
Saturday, February 6, 2021

HEADLINES

Guest limits increase to 100 at Hearth House Venue
Hearth House Applies for 5-Star Certification

As expected… some good news.

Key Points:

Level Yellow:  Starting Saturday, February 6, 2021, El Paso County will move to Level Yellow on the COVID dial, which means Hearth House Venue can have 100 guests at events.

5-Star Certification:  Hearth House Venue was fast to apply for the 5-Star Certification, that if approved, will allow an additional 50 guests at events, provided we maintain required social distancing and table spacing.

Last minute changes to Capacity Restrictions:  The new dial now has a 7-day metric analysis period, instead of 14 days.  This is good news, if numbers improve.  But not so good if COVID Cases increase, as we may only have a few days notice on the decrease in occupancy.  Not to be a Debbie, downer, but please be prepared for anything and keep your Plan B in place, just in case.

https://www.kktv.com/2021/02/05/el-paso-and-pueblo-counties-move-into-new-levels-on-states-covid-19-dial/

COVID-19

Update January 27, 2021

Key Points:

  1. COVID dial: Level Orange (as of Jan 4th, 2021)
  2. Occupancy Indoors: 25% 50 person cap / Hearth House – 50 guests
  3. Occupancy Outdoor:25% – 75 person cap / Hearth House – 75 guests
  4. Mask Mandate: Yes
  5. 5-Star Certification:  El Paso County is working on approval for the State’s 5-Star Certification Program, which would allow Hearth House Venue to open under the next level, (100 guests) once we are approved.  This means, if the County is at Level Orange, Hearth House Venue, (once 5 Star Certified) can open under Level Yellow.  We have checked all the boxes for this certification and will apply as soon as it is available.
  6. State Details on the COVID-19 dial:

https://covid19.colorado.gov/data/covid-19-dial

Hearth House Venue COVID Policies

When will the guest count go up?

We are encouraged by the decreasing COVID case numbers in El Paso County and are hopeful for positive changes in current State and County Event Restrictions across the state and at Hearth House Venue.  We don’t have a crystal ball, but as we follow the trends, we are very optimistic there will soon be a positive shift to 100 guests.  As the vaccine reaches more people, we look forward to the next jump to 150 guests.  And finally, we can’t wait until all restrictions are lifted and we can open at full capacity.

With that being said, while we think it will be soon, we can’t say for sure when this will happen and want you to be prepared for best and worst case scenarios.  Below find recommendations to lower stress levels by preparing to have your celebration under different guest restriction scenarios.  This is not meant to alarm you, but to give you as much info as possible.

Recommendations: 

1 – Invitations: Add a note to the bottom of your invitations about COVID.  “We’ll let you know ASAP, if COVID requires us to limit our guest list.

2 – Reduced Guest List Plan: Have a plan for all scenarios so you don’t stress, and identify which guests will be notified if occupancy limits do not allow all of your guests to attend.

a. No COVID Restrictions – Full Capacity at Hearth House – up to 250 Guests

b. Level Green & Blue, 50% or Maximum of 150 Guests inside and outside

c. Level Yellow, 50% or Maximum of 100 Guests inside, 150 outside

d. Level Orange, 25% or Maximum of 50 Guests inside, 75 outside

e. Level Red, No Events Allowed inside, 75 outside

f. Level Purple, No Events inside or outside

3 – Don’t Postpone: Don’t postpone your celebration if at all possible.  It may be as good as it’s going to get for a while.  Many couples that postponed are regretful and now wish they had just lowered their guest count and celebrated as planned.  Some postponed when occupancy rates were between 50 – 150 guests in hopes of having 200 or more guests later, only to discover that, when their day came, occupancy limits were significantly reduced, and they ended up cancelling altogether.

Here is a tale of one couple’s experience; One week before their wedding, a couple chose to lower their guest count from 250 to 50 guests, rather than postpone.  At first they were heartbroken.  But after all was said and done, they shared this with us;

“If we had to do it all over again and could have 250 guests, we would opt for 50.  It was so intimate and special being able to spend such personal, one on one time with each of our most treasured friends and family.  We saved a ton of money with having a smaller guest list.  The drive by cupcake handoff, for those who could not attend, was a huge hit.”

 June, 2020 Hearth House Couple

We are so thrilled that things are looking up.  Thank you all for being understanding and so pleasant to work with.  For the few who have reached out asking about a refund because you already got married and just want to cancel; Thank you for being so kind and understanding.  We are sorry, we can’t make exceptions to our no-refund policy, but we may have some ideas to mitigate losses, if your event is more than 3-6 months out, and you are sure you want to cancel altogether.

We’ll keep you posted as things continue to improve.  If you need to reach out, please do so within your Online Portal.  Otherwise, we may miss it.  As always, we are happy to chat with you.  We can either chat online in your Online Client Portal, message center, or if you prefer, we can speak on the phone.  Please note, if you want to talk to request a refund, we are sorry; we don’t make exceptions to our no-refund policy, under any circumstances.  As always, if we can help you with something else, please let us know.

To schedule a Chat Session or Phone Call, follow this link to pick a day and time:  https://calendly.com/hearthhousevenue/call-with-hearth-house-venue

Current COVID-19 Postponement POLICY:

Our COVID Policy has been called upon frequently when it is not applicable, so we want to clarify its intent with this detailed overview.

The Hearth House COVID Policy was established in March of 2020 at the onset of COVID when many couples were forced to cancel their wedding celebrations at the last minute, because of the full Shut Down.  The COVID Policy is applicable and available within 6 weeks of the event, when Hearth House Venue is closed due to COVID Shutdown, or when occupancy restrictions limit the guest count, as defined in the original Facility Use/ Booking Agreement.

We ask couples to do whatever possible to hold their celebration at the current legal guest count rather than postpone, even if it means lowering the guest count.  Couples are regretful they did not choose this option and have cancelled and postponed multiple times since.  Many eventually end up cancelling altogether, especially if they already got married.  As time passes, motivation to spend the additional money on a big celebration diminishes.   Most wish they could go back in time and just lower their guest count.

When is the COVID-Policy not applicable or available?

a. If you cancel and postpone prior to 6 weeks from your event date, regardless of the current guest count restrictions, the COVID Policy is not applicable, and the terms and Condition of your Facility Use/Booking Agreement apply

b. If you cancel and postpone within 6 weeks of your event date, and your guest count is not restricted, the COVID Policy is not applicable, and the terms and Conditions of your Facility Use/Booking Agreement apply.

Word of Caution:

If your event is well into the future, and you have already decided to cancel and postpone, or cancel altogether, but are waiting to officially cancel 6 weeks prior to the event date, so to avoid fees associated with moving the date, please be advised; If you cancel, within the 6 week window, and Hearth House can accommodate the number of guests listed on your Facility Use/Booking Agreement, the COVID Policy is not applicable or available, and the terms and conditions of your Facility Use/Booking Agreement apply.

What are the terms and conditions of the Facility Use/Booking Agreement?

a. Must Cancel prior to 30 days from event date. (Waived in COVID Policy)

b. $500 Change Date Fee (Waived in COVID Policy)

c. New Date must be scheduled for a date within 180 days of the cancelled date. (Waived in COVID Policy)

d. If there was a rate increase, additional Booking Fees will apply. (Waived in COVID Policy)

Please, unless you already have decided to cancel, wait to see where things stand 6 weeks out, so you can take advantage of our COVID Policy benefits. If your date is 3-6 or more, months away, and you have decided to cancel altogether, or move your date, please reach out ASAP so we can talk about mitigating your losses with options that won’t be available if your event is less than 3 – 6 months out.

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