Ask the Pros! Megan Riviezzo Hearth House

Name and Description of your Title and your Business

Megan Riviezzo – Director of Marketing and Business Development for The Venue at Flying Horse Ranch

How Long have you been in business?

The Venue was purchased by Flying Horse in 2015 and we are approaching our 5th wedding season.

Why did you start your business?

The endless potential, before Flying Horse Ranch was purchased and rebranded, I toured the facility with the real estate agent, and when I walked into this building that had been vacant for a decade, I had this overwhelming feeling of “this needs to be shared with the world” The heart of our industry.. the willingness to grow, be better, help each other, and if you want to talk about your business over a glass of wine or coffee, I’m so game.. well in a few weeks.

How has COVID-19 affected your business?

Honestly, everyone is affected financially, but it’s also emotionally draining. It’s hard to navigate these uncharted waters, to put out a fire that could reignite in just 24 hours, with the ever-changing circumstances we are doing our best to deliver the dream our clients had when they signed a contract a year ago. It weighs on my heart knowing that each client that cancels doesn’t just affect the Venue, but every other vendor hired to provide a service.

What resources have helped you during this time? What resources do you still need?

Talking to others experiencing the same challenges, the sense of community is inspiring. I don’t know that I still need resources, I think it’s important that we all continue to support each other.

What advice would you give to bridal parties wanting to cancel or postpone?

Be aware of the power you hold. Know that each vendor you have hired is a family-owned business, that we will go to bat for you and deliver your dream wedding to the best of our ability. Not to cancel, and postpone within the 2020 year to help avoid an economic crisis in the event industry.

Any other thoughts during this time?

I know that in a moment when everyone could just worry about what is happening to them, that the gratitude and empathy we are receiving from clients is reassuring and thoughtful. That other vendors who have their own challenges are taking the time to check in on each other. I have no doubt that as an industry we will come out of this with a stronger event community, and experience an economic climb. The last thing, I do think it’s important not to overshare, but I also think it is important to let couples know the power they hold, a bride and groom might not consider that your business is hanging out by a thread. People will surprise you, be transparent. Together we will prevail!