FAQ

Please contact Hearth House if you have further questions

FAQ 2019-01-18T15:13:10+00:00

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Frequently Asked Questions

Here is a list of the most commonly asked questions. Please contact Hearth House if you have further questions.

Yes. If you have a date in mind but aren’t ready to commit, we offer a complimentary 7 day hold. This hold authorizes you to have the first right of refusal should anyone else be interested in that same date. Please contact us to check availability and place a hold on a date.

We can accommodate up to 250 banquet style, seated at 5 foot round tables. We can accommodate up to 299 standing reception/theater style. For a more traditional floorplan including but not limited to a dance floor, DJ, buffet/food setup, bar. etc., we can accommodate 168 guests with 8 people per 5 foot round table.

Venue rental rates range from $2,500 – $5,000 depending on the day of the week and time of day.

The venue rental rate includes: use of Hearth House Venue, use of Hearth House Cottage for day-of prep, 4 & 5 foot round tables, wooden cross back chairs, whiskey barrel cocktail tables, granite rolling carts, mobile granite bar front, dual sided display cart/shelf, sound system with 2 wireless microphones (not for band or DJ), TV and venue manager.

Your full-service, off-premise caterer will be responsible for setup and take down of all chairs, tables, linens, flatware, plates, etc. In addition, they are responsible for the cleaning of the venue at the end of the night. The planner/coordinator, client or hired on vendors are responsible for setup and take down of all decor and personal items brought onto site.

If the client has not hired on a full-service and off-premise caterer, Hearth House will hire on staff at the client’s expense to fulfill the above requirements.

No. We do require that every event has at least a Day-Of Planner onsite for their event. This can be anyone the client chooses to hire on as long as they are insured and not a guest at the event. The Day-Of Planner will be responsible for creating and executing a detailed timeline, creating a venue diagram, managing vendors and assisting with any personal decor/property brought onsite by the client. If you need recommendations, please reach out to your venue contact.

Hearth House Venue will have a venue manager onsite for the duration of your event. This venue manager will be responsible for the venue itself, assisting vendors and attending to guest’s needs.

Yes, we require:
Liability Insurance: It’s inexpensive and protects you.
$1,000 Refundable Security Deposit

Optional additions: 
Extra Hours: $250/hour
Overnight Honeymoon Accommodations in the Cottage: $1,000

*All food, beverage, decor, entertainment, etc. will be additional fees. 

No. The system is not designed to handle the wattage required by a DJ or live band.

We require all clients to have at least a Day-Of Coordinator. This can be whoever the client chooses to hire on as long as they are insured and not a guest at the event. If you need recommendations, please contact your venue contact. We are more than happy to send some names your way!

Yes! However, it must be served by our partners at Peak Beverage. We highly recommend checking out their packages and offerings as their prices are very competitive. If you go through them, they will supply all staffing, alcohol, glassware, mixers, garnishes, ice, water bottles, non-alcoholic beverages and a complimentary champagne toast.

If you choose to supply your own liquor, client will be required to sign and agree to our alcohol waiver. In addition, all leftover liquor at the end of the night must go home with a designated sober person.

As far as food goes, we are super flexible in the sense that we have 2 options for you!

Option 1 – Go through a full service, off premise caterer. We have some listed on our website but you may also bring one to us that we have not worked with before! Please have them contact us, we love adding to our family. These types of caterers do everything from the food to the service side of the event. This includes our requirements of them setting up all chairs, tables, linens, sweeping, mopping, and taking down all of the inventory at the end of the event.

Option 2 – You can provide your own food or go with a “drop and go” caterer where they simply drop the food off and leave. If this is the case, we do require that you go through our staffing company to supply staff for your big day. These staff run at $25/hour per staff member. The number of staff members is determined by us and depends on your setup for the day and what food service/menu will look like.

Yes. The catering area is equipped with counter space, a sink and a pass through bar.

No. Hearth House does not supply serving equipment of any kind.

No. Cooking is not permitted in the building. There is a catering staging area designed for professional caterers who bring their own refrigeration and warming ovens.

No, request that your caterer or Peak Beverage provide ice for you.

Yes. An affordable liability policy is required. Hearth House Venue requires a certificate of liability insurance for all events. If you are unable to provide this through existing coverage, our partners at AON are available to accommodate your needs and our requirements.

If you are planning a wedding please go to www.wedsafe.com, for all other events please go to www.privateeventinsurance.com. You may also call them at any time to initiate or during the application process. Their number is 877-723-3933. The following steps are applicable to on-line insurance inquiries:

1. Level of Coverage. Please respond with $2 million of general aggregate and $1 million per occurrence.
2. Host Liquor Coverage. We require this if any alcohol will or may be served at your event. In this section of the application, please respond, YES.
3. Special Wording Box. On the application you will need to put the following:
Hearth House Venue LLC, its officers, employees, agents, managers and members
4. Service Fee: You will pay the insurance carrier directly for this and they take all major forms of credit cards. This will be part of the application process. If the venue has not received a copy of your insurance coverage 14 days prior to your event, we will obtain for you and you will be billed $285.00. This amount will be non-refundable at the time the venue purchases.

There is typically a two business day approval process, please take this into consideration when planning your event. Insurance certificates may not be obtained on a weekend or any holidays. It is the liability and responsibility of the licensee of the facility to obtain and provide a copy of the insurance certificate prior to the event commencing.

Any questions regarding this please contact your venue contact at Hearth House Venue.

You are welcome to decorate Hearth House yourself. Just submit your plan to Hearth House for approval.

Yes. Included is the use of the in-house sound system which includes 2 microphones, a large flat screen TV/Monitor, and speakers. Please note: A live band or DJ cannot use the in-house sound system. It is designed for a cost effective alternative should you decide not to hire a DJ.

Yes. The bride and her girls can use Hearth House Cottage on the day of the wedding.

The Hearth House Cottage is available to the couple only as a Wedding Night Suite, at an additional charge of $1,000.

No. These will either need to be rented or brought in by your caterer.

50% of the Total Venue Rental Fee is due when signing the contract. The remaining 50% balance will be due the following 30 days from the initial deposit unless other arrangements have been made with the Venue. Then, the $1,000 refundable security deposit will be due 30 days prior to your event.

Not typically, but we love to break the rules. Let us know what you need.

If you cancel, 100% of the amount paid goes towards a credit to a future event booked within 180 days of the date of cancellation. No refund is issued if the cancelled event is not rescheduled.

No. Depending on the day of the week, setup and number of staff onsite, we require at least 3 – 4 hours strictly dedicated to setup and take down/cleanup. However, you can use the remaining hours towards your event or more prep time. It is up to you!

At Hearth House Venue we want you to make the day unique and just how you have always envisioned your day! I.E. you can do the ceremony where you want, skip the cake cutting, not have assigned seating, have a 3 hour dance party, it is truly up to you!

Yes, we have a dedicated parking lot at the venue with limited spots. Additional parking can be found on surrounding streets and in public parking lots close to the venue.

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